| Pricacy Policy |
RE/MAX
Country Lakes OUR
COMMITMENT TO PRIVACY your
business contact information; and ACCOUNTABILITY
Most personal information is collected directly from you through the various contracts and other documents you complete (e.g. Multiple Listing Contract, Contract of Purchase and Sale, Property Disclosure Statement), and through discussions with your REALTOR. Some information may be collected from other sources such as government departments and agencies (e.g. Land Title Offices, B.C. Assessment). Your information may be disclosed to (or accessible by) various Real Estate Boards in British Columbia and their staff and members, other REALTORS and their clients, government departments and agencies, financial institutions, legal advisors, service providers, the British Columbia Real Estate Association, the Real Estate Council of British Columbia, the Canadian Real Estate Association and members of the public for the purposes described below. Not all of your information will be accessible by each of these entities. For example, once the listing term has ended, the general public will not have access to your information unless it is otherwise accessible through public registries such as the Land Title Office or BC Assessment. RE/MAX Country Lakes and your REALTOR collect, use and disclose your personal information for the following purposes: (a) Allowing members of Real Estate Boards (including REALTORS and appraisers) to:
(ii) List your property in the Multiple Listing Service® system in order to market your property. This purpose does not apply if your listing is an exclusive listing. (iii) Market your property for sale through any other media (both print and electronic). (iv) Help you locate a suitable property to purchase.
the
information is publicly available, as defined by statute or regulation;
Other
exceptions may apply. Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify RE/MAX Country Lakes that you do not wish your personal information collected/used/disclosed for various purposes after you have received notice of those purposes) or otherwise. You may withdraw consent at any time, subject to legal, contractual and other restrictions, provided that you give reasonable notice of withdrawal of consent to RE/MAX Country Lakes. On receipt of notice of withdrawal of consent, RE/MAX Country Lakes will inform you of the likely consequences of the withdrawal of consent, which may include the inability of RE/MAX Country Lakes to provide certain services for which that information is necessary. LIMITS ON COLLECTION OF PERSONAL INFORMATION RE/MAX Country Lakes will not collect information indiscriminately and will limit collection of information to that which is reasonable and necessary to provide services and which is reasonable and necessary for the purposes consented to by you. RE/MAX Country Lakes will also collect information as authorized by law. LIMITS FOR USING, DISCLOSING AND RETAINING PERSONAL INFORMATION Your personal information will only be used or disclosed for the purposes set out above and as authorized by law. RE/MAX Country Lakes will keep personal information used to make a decision affecting you for at least one year after using it to make the decision. RE/MAX Country Lakes will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes. RE/MAX Country Lakes will take due care when destroying personal information so as to prevent unauthorized access to the information.
RE/MAX Country Lakes will make a reasonable effort to ensure that personal information it is using or disclosing is accurate and complete. If you demonstrate the inaccuracy or incompleteness of personal information, RE/MAX Country Lakes will amend the information as required. If appropriate, RE/MAX Country Lakes will send the amended information to third parties to whom the information has been disclosed. When a challenge regarding the accuracy of personal information is not resolved to your satisfaction RE/MAX Country Lakes will annotate the personal information under its control with a note that the correction was requested but not made. SAFEGUARDING PERSONAL INFORMATION RE/MAX Country Lakes protects the personal information in its custody or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. RE/MAX Country Lakes will take reasonable steps, through contractual or other reasonable means, to ensure that a comparable level of personal information protection is implemented by the suppliers and agents who assist in providing services. Some specific safeguards include: physical
measures such as locked filing cabinets; PROVIDING ACCESS You have a right to access your personal information held by RE/MAX Country Lakes. Upon written request and authentication of your identity, RE/MAX Country Lakes will provide you with your personal information under its control, information about the ways in which your information is being used and a description of the individuals and organizations to whom that information has been disclosed RE/MAX Country Lakes may charge a reasonable fee for doing so. RE/MAX Country Lakes will make the information available within 30 days or provide written notice where additional time is required to fulfil the request. In some situations, RE/MAX Country Lakes may not be able to provide access to certain personal information (e.g., if disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation or where disclosure of the information would reveal confidential commercial information that could harm the competitive position of RE/MAX Country Lakes. RE/MAX Country Lakes may also be prevented by law from providing access to certain personal information. Where an access request is refused, RE/MAX Country Lakes will notify you in writing, document the reasons for refusal and outline further steps which are available to you. COMPLAINTS RE/MAX Country Lakes will, on request, provide information regarding its complaint procedures. Any inquiries, complaints or questions regarding this Policy should be directed in writing to the RE/MAX Country Lakes Privacy Officer. Contact Information: Glen Holling (owner/broker) RE/MAX Country Lakes Phone: 250-395-3422 |